ONLINE PAYMENT
You can pay for your order using any convenient method:

• Bank cards: Visa, MasterCard, Mir, UnionPay, Belkart
• Payment services: SberPay, MIR Pay, T-Pay
• Fast Payment System (SBP)

For customers from Belarus, Mir and Belkart cards are available.
After payment, you will receive an electronic receipt — all in accordance with Federal Law 54-FZ.


INSTALLMENT PAYMENT
The "Doliami" service divides the purchase amount into four parts.
You pay the first part upon checkout — the order is dispatched immediately.

Subsequently:

• The remaining three parts are debited every two weeks.
• A reminder is sent before each debit.

You can conveniently track the schedule in the 'Dolyame' app (Android / iOS).
More details — on dolyame.ru


DELIVERY TO RUSSIA, BELARUS, AND KAZAKHSTAN
We deliver orders via CDEK — by courier and to pick-up points.
Delivery times and costs are calculated at checkout and depend on the region and delivery method. After placing your order, you will receive a tracking number.
You can track your parcel on the website cdek.ru


INTERNATIONAL DELIVERY
For international delivery, please contact us via WhatsApp.
We will agree on terms and select a convenient delivery method — individually and without templates.


PICKUP
You can pick up your order yourself at A-House Space: Moscow, Bolshoy Afanasyevsky, 20.
Pickup is only available for items marked “A-HOUSE”.

IF SOMETHING DIDN'T FIT

• If you have concerns about the quality of an item or have questions about returns, simply write to hello@hronika.co. Please include your order number, describe the situation, and if there's a defect, attach photos.
• We typically respond within 3 business days and will send instructions.
• Your request will be processed within three business days. We will send all necessary documents for the return and explain how to proceed.

RETURN OF GOODS OF PROPER QUALITY
We will accept returns if:

• the item has not been used;
• the marketable condition is preserved: no signs of use, with original packaging, tags, and labels;
• no more than 7 calendar days have passed since receipt.

Important: Please handle items with care.
If the packaging or appearance is compromised, the item cannot be returned.
Return shipping is at the buyer's expense.


IF THE ITEM HAS A DEFECT
You can return the item if:

• it is faulty or does not match the description;
• no more than 14 calendar days have passed since receipt.

Important: if it turns out that the damage occurred due to improper storage, care, or careless handling, we will not be able to accept the return.


FEATURES OF VINTAGE ITEM RETURNS
Each vintage item is unique and may bear traces of time—we honestly indicate these in the description. If such characteristics were noted, returns are not provided.

Before purchasing, please carefully review the description.
By placing an order, you agree to the condition of the item.
However, if after receiving the item you notice something not mentioned in the product description, please contact us. We will investigate.


EXAMINATION (IF DOUBTS ARISE)
In some cases, we conduct an examination to assess the condition of the item.
If it is determined to be in order or the damage occurred outside our responsibility, the buyer covers the costs of examination, delivery, and storage.


SAMPLE SALE
Exchanges and returns for SAMPLE SALE items are not permitted.
They can only be refused upon receipt – at the pickup point or from the courier.
Return shipping is at the buyer's expense.

1. GENERAL PROVISIONS
1.1. This User Agreement (hereinafter — the “Agreement”) governs the relationship between Individual Entrepreneur Chuvachko Anna Sergeevna (INN 761026612455, OGRN 322784700093321), hereinafter — the “Seller,” and the individual placing an order on the website hronika.co/en, hereinafter — the “Buyer.”
1.2. The website hronika.co/en is an online store offering goods available for remote purchase, along with terms for purchase, payment, delivery, and returns.
1.3. The Agreement constitutes a public offer in accordance with Articles 435 and 437 of the Civil Code of the Russian Federation. The Buyer's placement of an order is considered an acceptance of the offer.
1.4. The Seller reserves the right to amend the Agreement without prior notice; the new version becomes effective upon publication on the website.


2. WEBSITE USAGE TERMS
2.1. The Buyer undertakes to use the Website in good faith, without violating the legislation of the Russian Federation.
2.2. It is prohibited to use automated scripts, copy materials without consent, or disrupt the website's operation and security.
2.3. All website materials (photos, texts, graphics) are the intellectual property of the Seller.
2.4. By placing an order or subscribing, the Buyer agrees to the processing of personal data in accordance with the Privacy Policy.


3. SALES TERMS
3.1. Prices are indicated in Russian Rubles and are current at the time of order.
3.2. The Seller reserves the right to change the price before an order is placed; once an order is placed, the price will not change.
3.3. If an item is out of stock, the order will be cancelled and funds will be refunded.
3.4. Vintage items are unique and may show signs of age, which will be noted in the product description.
3.5. The Buyer acknowledges reviewing the description and condition of vintage items and accepts their unique characteristics, waiving any claims regarding them.
3.6. The Seller reserves the right to refuse service to Buyers exhibiting dishonest behavior, including unjustified returns and aggression.


4. PAYMENT
4.1. Payment is accepted in USD via the methods specified on the website.
4.2. In the event of a pricing error before payment, the order will be cancelled with notification. If payment has been made, a refund will be issued.


5. DELIVERY AND ACCEPTANCE
5.1. Delivery is handled by third-party transport companies according to their terms.
5.2. The moment of transfer of goods to the Buyer is considered the moment of receipt, confirmed by signature, SMS code, or other means.
5.3. Upon receipt, the Buyer must inspect the packaging; any damage must be documented with an act and photos, otherwise the goods are considered accepted in proper condition.
5.4. The Seller is not responsible for the actions of transport companies but will assist in resolving claims.


6. RETURNS
6.1. Returns of goods in proper condition are possible within 7 days, provided the marketable appearance, packaging, and receipt are preserved.
6.2. Vintage items are not subject to return if their specific characteristics are indicated in the description.
6.3. Returns of defective goods are regulated by the legislation of the Russian Federation; photo or video documentation of defects is required.
6.4. Refusal of return is possible if there are signs of use, contamination, damage, or missing packaging.
6.5. Refunds are processed by the same method within 14 business days.


7. PERSONAL DATA
7.1. The Seller, as the personal data operator, processes data in accordance with Federal Law 152-FZ.
7.2. Processing includes collection, storage, transfer to delivery services and payment operators, anonymization, and deletion.
7.3. The processing policy is available at https://hronika.co/en/back#personalinfo. The user may withdraw consent by sending a request to hello@hronika.co.


8. LIABILITY
8.1. The Seller is not liable for:
— actions of delivery services and payment systems;
— technical failures of the website;
— losses caused by the Buyer's violation of the terms.
8.2. The Seller is liable within the limits of Russian Federation law.


9. DISPUTE RESOLUTION
9.1. Claims are sent to hello@hronika.co, with a review period of 30 business days.
9.2. If resolution is not possible, the dispute is referred to the court at the Seller's location or another court, if provided by law.


10. DETAILS
IE Chuvachko Anna Sergeevna
TIN 761026612455
PSRN 322784700093321
Email: hello@hronika.co

This policy is drafted in accordance with Federal Law No. 152-FZ of July 27, 2006, and defines the procedure for processing personal data applied by Individual Entrepreneur Chuvachko Anna Sergeevna (TIN 761 026 612 455, OGRN 322 784 700 093 321; hereinafter — the Operator).

The Operator observes the rights and freedoms of citizens when processing personal data, including the right to privacy.
The policy applies to the website https://hronika.co/en and users who submit data via forms, subscriptions, and during checkout.


1. TERMS
Personal data — any information related to an identified user.
Processing — any actions performed with personal data.
User — an individual who has visited the website, placed an order, or subscribed to a newsletter.
Operator — Individual Entrepreneur Chuvachko A. S.
Automated/non-automated processing — with or without the use of computer technology.
Cross-border transfer — transfer of data to another country.


2. DATA PROCESSED
First name, last name
E-mail
Phone number
Delivery address
Login and password
Order history
IP address, cookies, browser and device data

Not processed: passport and payment data (processing occurs through payment gateways).


3. USE OF COOKIE FILES
The website uses cookies — small data files stored on the user's device to ensure website operation, analytics, and personalization.

Types of cookies used:
— technical (mandatory) for correct site functioning;
— analytical, for collecting anonymised statistics (e.g., Yandex.Metrica, Google Analytics);
— marketing, for personalising advertising and evaluating effectiveness.

Cookie retention periods depend on their type — from a session to several months or years.
Third-party services, such as Yandex and Google, may be used for data collection and processing; these services set their own cookies in accordance with their own policies.
The user can manage cookie settings in their browser, including blocking or deleting them. Refusing cookies may limit site functionality.
User consent for cookie use is recorded via a cookie banner, with the option to change the decision at any time.


4. PURPOSES OF PROCESSING
Registration and site access
Order placement
Feedback and notifications
Participation in loyalty programs
Marketing and informational mailing
Analytics and service improvement

Users may unsubscribe from the mailing list at any time by writing to hello@hronika.co with the subject line “Unsubscribe from notifications”.


5. GROUNDS FOR PROCESSING
User consent
Contract performance
Legal obligations


6. USER RIGHTS
Receive information about processing
Request data clarification, blocking, or destruction
Withdraw consent
File a complaint with Roskomnadzor


7. PERSONAL DATA PROTECTION
The operator applies technical and organizational protection measures:
— SSL certificate
— Restricted access to the admin panel
— Antivirus
— Regular backup
— Licensed software


8. ACTIONS WITH PERSONAL DATA
Collection, recording, systematization
Storage, clarification, use
Transfer, anonymization, deletion, destruction

Processing is possible in automated and non-automated forms.


9. CROSS-BORDER TRANSFER
Transfer is possible with adequate protection or the written consent of the subject.


10. CONFIDENTIALITY
Data is not subject to disclosure. All persons granted access are obliged to maintain confidentiality.


11. CONCLUSION
For questions regarding personal data processing: hello@hronika.co
The policy complies with the requirements of 152-FZ and Resolution No. 1119
The current version is available at: https://hronika.co/en/back#personalinfo