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Pay 25% of the purchase price
The remaining 3 instalments will be automatically debited in two-week increments
- No interest or fees
- Like a regular card payment
- 25%
Today - 25%
In 2 weeks - 25%
In 4 weeks - 25%
In 6 weeks
Details at
RETURNS
NEED TO RETURN AN ITEM?
Return Procedure
RETURN CONDITIONS ARE OUTLINED ON THIS PAGE.
FOR ADDITIONAL INFORMATION, OR TO DISCUSS QUALITY CONCERNS ON AN INDIVIDUAL BASIS, PLEASE CONTACT US AT HELLO@HRONIKA.CO. WE WILL CERTAINLY FIND A SOLUTION.
FOR ADDITIONAL INFORMATION, OR TO DISCUSS QUALITY CONCERNS ON AN INDIVIDUAL BASIS, PLEASE CONTACT US AT HELLO@HRONIKA.CO. WE WILL CERTAINLY FIND A SOLUTION.
— To initiate a return, please contact us via email at hello@hronika.co
In your email, please include your order number, attach the receipt, and provide a detailed description of the issue with the item, along with photographs of the defect.
— Your request will be processed within three business days. We will send you all necessary documents for the return and guide you through the next steps.
In your email, please include your order number, attach the receipt, and provide a detailed description of the issue with the item, along with photographs of the defect.
— Your request will be processed within three business days. We will send you all necessary documents for the return and guide you through the next steps.
Conditions for Returning Goods of Proper Quality
— The item has not been used
— Its marketable appearance and consumer properties are preserved: there are no signs of use on the product, the original packaging is undamaged, and all tags and labels are intact
— No more than 7 (seven) calendar days have passed since receiving the item.
— Its marketable appearance and consumer properties are preserved: there are no signs of use on the product, the original packaging is undamaged, and all tags and labels are intact
— No more than 7 (seven) calendar days have passed since receiving the item.
PLEASE HANDLE THE ITEM WITH CARE: IF THE PRODUCT'S COMMERCIAL APPEARANCE IS COMPROMISED, THE ONLINE STORE RESERVES THE RIGHT TO REFUSE A REFUND. COURIER CALL-OUT AND TRANSPORT COMPANY EXPENSES ARE BORNE BY THE BUYER.
SAMPLE SALE ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. YOU MAY ONLY REFUSE AN ITEM FROM THIS CATEGORY AT THE MOMENT OF RECEIVING THE PARCEL AT THE PICK-UP POINT OR FROM THE COURIER. RETURN SHIPPING OF THE ORDER IS AT THE BUYER'S EXPENSE.
SAMPLE SALE ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. YOU MAY ONLY REFUSE AN ITEM FROM THIS CATEGORY AT THE MOMENT OF RECEIVING THE PARCEL AT THE PICK-UP POINT OR FROM THE COURIER. RETURN SHIPPING OF THE ORDER IS AT THE BUYER'S EXPENSE.
Conditions for returning goods of improper quality
— The item is faulty and cannot perform its intended functions
— No more than 14 (fourteen) calendar days have passed since receiving the item
— No more than 14 (fourteen) calendar days have passed since receiving the item
IF, INSTEAD OF A DEFECT, IT IS DISCOVERED THAT THE PROBLEM IS DUE TO NEGLIGENT USE OF THE ITEM AND VIOLATION OF ITS CARE REQUIREMENTS, A REFUND MAY BE DENIED.
WE RESERVE THE RIGHT TO CONDUCT AN EXPERTISE OF THE ITEM TO DETERMINE ITS QUALITY AND THE PRESERVATION OF ITS CONSUMER PROPERTIES. IF THE EXPERTISE ESTABLISHES THAT THE ITEM HAS NO DEFECTS, OR THAT THEY AROSE DUE TO CIRCUMSTANCES BEYOND THE SELLER'S CONTROL, THE BUYER IS OBLIGATED TO REIMBURSE THE COSTS OF THE EXPERTISE, AS WELL AS THE COSTS OF STORAGE AND TRANSPORTATION OF THE ITEM.
WE RESERVE THE RIGHT TO CONDUCT AN EXPERTISE OF THE ITEM TO DETERMINE ITS QUALITY AND THE PRESERVATION OF ITS CONSUMER PROPERTIES. IF THE EXPERTISE ESTABLISHES THAT THE ITEM HAS NO DEFECTS, OR THAT THEY AROSE DUE TO CIRCUMSTANCES BEYOND THE SELLER'S CONTROL, THE BUYER IS OBLIGATED TO REIMBURSE THE COSTS OF THE EXPERTISE, AS WELL AS THE COSTS OF STORAGE AND TRANSPORTATION OF THE ITEM.